REFUND POLICY
Refund and Returns Policy for Top Taste Gelato
Effective Date: 24 July, 2024
1. Introduction
At Top Taste Gelato, we are dedicated to serving the finest quality ice cream and providing an exceptional dining and delivery experience. Due to the perishable nature of our products, we have a strict no refund policy. Please read our policy carefully before placing an order.
2. No Refund Policy
All sales are final. We do not offer refunds or accept returns for any of our products, whether purchased for dining in, takeout, or delivery. We encourage customers to review their orders thoroughly before finalizing the purchase.
3. Damaged or Defective Products
While we do not provide refunds, we are committed to ensuring you receive your order in perfect condition. If you receive a damaged or defective product, please contact us within 24 hours of receiving your order. Please provide a detailed description of the issue along with photographic evidence. We will evaluate the situation and may offer a replacement at our discretion.
4. Allergies and Special Dietary Requirements
Customers are responsible for informing us of any allergies or dietary restrictions at the time of placing an order. We do our best to accommodate special dietary needs, but we cannot guarantee that our products are free from allergens.
5. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us.